What are my delivery options and how much does it cost?

FREE delivery for all orders over R350

Standard delivery fee of R50

How will my order be delivered?

We use door to door courier services: SloJo Couriers, Dawn Wing, The Courier Guy and Courier IT

How long will it take for my order to be delivered?

As soon as payment is received your order will be dispatched, within 2-4 working days

I would like to collect my order at your head office

Please select this option on the check out page. Our address is 106 Richards Drive, Midrand

Can SloJo ship internationally?

No, we can only ship within South Africa

Can I change my delivery address after I have placed my order?

Yes you can, please email hellodirectors@slo-jo.co.za as soon as possible after the order was placed.

If the order was dispatched we cannot change the address.

Can I reschedule my delivery?

Yes you can, please contact hellodirectors@slo-jo.co.za to make the necessary arrangements. If your order was dispatched we cannot reschedule delivery.

What is your returns policy?

If your order/product is damaged please send us an image of the damaged product (we will arrange for collection for our account). If you are unhappy with your order upon receiving it, you are welcome to return the order back to us but it must be undamaged and unopened. If you wish to make use of our courier, a return courier charge will be levied.

All returns to be email to hellodirectors@slo-jo.coza

How do I place an order?

Fill your basket with the product you wish to buy. Click on check out.

You can also registered as a customer or business and continue shopping.

How can I pay for my order?

We accept payment via credit cards, instant EFT and Zapper.

Can you help me find a specific product?

Use the search icon on the homepage. You the item that you are looking for does not show. Please submit your enquiry.

Can you give me more information regarding your products?

Yes, please submit your request on the website or email hellodirectors@slo-jo.co.za

I am looking for more recipes

Please submit a request on the website or email hellodirectors@slo-jo.co.za

I want to get intact with a sales rep

Please submit a request on the website or contact us directly on 011 608 0607. Alternatively you can email hellodirectors@slo-jo.co.za

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