TERMS AND CONDITIONS

The SloJo The Designer Drink Company

By using the website you confirm that you have read the terms and conditions regarding the conduct of parties accessing or using SloJo’s online website to trade and that you agree to be bound by these terms and conditions.

Detailed description of goods and/or services
SloJo is a business in the food and beverage industry that supplies products via an online and offline system to the trade and public.

Please note that should you not agree to the terms and conditions stated below, you may not use The SloJo online store. The site promotes the sale of various branded product lines. Purchases made from the site are subject to the terms and conditions of this agreement. By shopping or browsing on this site, you acknowledge that you have read, understood and agreed to be bound by this agreement, and the other policies displayed on this site.

The SloJo website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose without the prior written consent of SloJo.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2-4 days and delivery confirmed by order number. Delivery will take place via courier service SloJo, Courier IT, Dawn Wing or The Courier Guy.

Export restriction: The offering on this website is available to South African clients only.

Warranties And Limitation Of Liability

By visiting the SloJo website on the internet you agree that using this service is entirely at your own risk. The site and its contents are provided on an “as is” basis and SloJo makes no representations or warranties of any kind.

The Information expressed and displayed on this site should not be regarded as the opinion of SloJo’s online store . Potential clients are encouraged to consult professional advice before taking any course of action related to information displayed on this site. To the full extent permissible by South African law. SloJo, its directors, employees, suppliers or service providers disclaims all representations including the accuracy of content or information, products or services.

SloJo does not guarantee that the services provided by the site will be uninterrupted or error free, or that the website, its servers or e-mails sent from SloJo are free from viruses.

SloJo, their directors, members, employers, employees and suppliers shall not be liable for any loss, damage or expense which may be suffered.

By accepting the terms and conditions you indemnify SloJo from any loss or damage suffered, including without limitation in respect of any claim or demand by any third party by reason of any act or omission on your part or that of any family member, agent or representative acting on your behalf in connection with transactions concluded.

SloJo’s liability whether in contract or delict arising from any breach of any obligation in terms of this Agreement, negligence or otherwise shall not exceed at any time more than the monetary value of the items purchased with regards to any dispute.

The SloJo website and all communications and transactions concluded using the website, are governed by the laws of the Republic of South Africa.
The products which are displayed on the SloJo website is seen as an invitation to do business with SloJo. Transactions are only confirmed when SloJo has accepted your transaction and the acceptance is communicated to you via email or telephone call.

The price of any products sold through the SloJo website are excluding the shipping costs and shall be relayed to you at the time of your order. By visiting the SloJo website you agree that the terms and conditions will be applicable to all further transactions and website visits.

Cancelled orders and unwanted goods

You have 7 days the “day after” the day that the goods are received under the distance selling act from arrival of the goods to cancel your contract. The goods must be returned to us in the condition they were despatched, complete with all packaging and in a re saleable state. The goods remain your responsibility until they are received and signed for by us.

Return and Refunds policy

The provision of goods and services by SloJo is subject to availability. In cases of unavailability, SloJo will refund the client in full within 30 days. Cancellation of orders by the client will attract a 1% administration fee.

Return of unwanted orders/items incur a handling fee to cover processing, see above. If an unwanted product is returned for exchange for a different product the customer will be charged or refunded any price difference.

Customer Privacy policy
SloJo shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

Stock

SloJo will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that listed products are removed from our website. However, we cannot guarantee the availability of stock and we will only be liable for delivery of the products when the products are available. When products are no longer available after conclusion of a sale, SloJo will notify you and you will be entitled to either selected another product or choose to receive a refund of the amount paid by you.

Electronic communications

When a user visits the SloJo website or sends e-mails to SloJo, you are consenting to communicating with us electronically. SloJo will communicate with you by e-mail.

When purchasing products, you are required to provide SloJo with complete and accurate information about yourself and you agree that the information provided to SloJo is correct. Purchasing from SloJo is restricted to persons over the age of 18. Any person not permitted to register as a purchaser but who does so, shall be guilty of committing fraud.

Free and Non-Free Email Accounts

Please note that without a valid/non free email address/account, you will not be able to purchase products displayed on the SloJo website with a credit card. SloJo will only accept payments via credit card or EFT if a free email address is provided.

Payment Options

Payment may be made via Visa and MasterCard or by bank transfer into the SloJo bank account, the
details of which will be provided once stock is confirmed.

Card acquiring and security
Card transactions will be acquired for SloJo via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

SloJo takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Customer details separate from card details
Customer details will be stored by SloJo separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility
SloJo takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and SloJo chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation
SloJo may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by Freshive Digital based in Johannesburg, South Africa trading as Freshive and with registration number 2010/029759/23  and Amit Ashkenazy as founding Owner.

SloJo Contact details:

SloJo The Designer Drink Company
106 Richards Drive
Midrand
1632

Tel: 011 608 0607
Email: hellodirectors@slo-jo.co.za

Our Rights

We reserve the right to: 1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or 2. Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. 3. We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control. Third Party Links.

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Card Acquiring and Security

Card transactions will be acquired for SloJo via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details will be stored by (Your Company) separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

This website is governed by the laws of South Africa and (Your Company) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether.

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent

I understand that all the designs and trademarks are registered to SloJo and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by SloJo for any civil action or any legal action deemed necessary against me.

Sign-up to our newsletter to receive 10% off your first order.

© Copyright 2020 SLOJO | All Rights Reserved

Payments