Terms & Conditions

TERMS AND CONDITIONS

The SloJo The Designer Drink Company

By using the website you confirm that you have read the terms and conditions regarding the conduct of parties accessing or using SloJo’s online website to trade and that you agree to be bound by these terms and conditions.

The SloJo website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose without the prior written consent of SloJo.

Warranties And Limitation Of Liability

By visiting the SloJo website on the internet you agree that using this service is entirely at your own risk. The site and its contents are provided on an “as is” basis and SloJo makes no representations or warranties of any kind.

The Information expressed and displayed on this site should not be regarded as the opinion of SloJo’s online store . Potential clients are encouraged to consult professional advice before taking any course of action related to information displayed on this site. To the full extent permissible by South African law. SloJo, its directors, employees, suppliers or service providers disclaims all representations including the accuracy of content or information, products or services.

SloJo does not guarantee that the services provided by the site will be uninterrupted or error free, or that the website, its servers or e-mails sent from SloJo are free from viruses.

SloJo, their directors, members, employers, employees and suppliers shall not be liable for any loss, damage or expense which may be suffered.

By accepting the terms and conditions you indemnify SloJo from any loss or damage suffered, including without limitation in respect of any claim or demand by any third party by reason of any act or omission on your part or that of any family member, agent or representative acting on your behalf in connection with transactions concluded.

SloJo’s liability whether in contract or delict arising from any breach of any obligation in terms of this Agreement, negligence or otherwise shall not exceed at any time more than the monetary value of the items purchased with regards to any dispute.

The SloJo website and all communications and transactions concluded using the website, are governed by the laws of the Republic of South Africa.
The products which are displayed on the SloJo website is seen as an invitation to do business with SloJo. Transactions are only confirmed when SloJo has accepted your transaction and the acceptance is communicated to you via email or telephone call.

The price of any products sold through the SloJo website are excluding the shipping costs and shall be relayed to you at the time of your order. By visiting the SloJo website you agree that the terms and conditions will be applicable to all further transactions and website visits.

Cancelled orders and unwanted goods

You have 7 days the “day after” the day that the goods are received under the distance selling act from arrival of the goods to cancel your contract. The goods must be returned to us in the condition they were despatched, complete with all packaging and in a re saleable state. The goods remain your responsibility until they are received and signed for by us.

Return and Refunds policy

SloJo will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that listed products are removed from our website. However, we cannot guarantee the availability of stock and we will only be liable for delivery of the products when the products are available. When products are no longer available after conclusion of a sale, SloJo will notify you and you will be entitled to either selected another product or choose to receive a refund of the amount paid by you.

Electronic communications

When a user visits the SloJo website or sends e-mails to SloJo, you are consenting to communicating with us electronically. SloJo will communicate with you by e-mail.

When purchasing products, you are required to provide SloJo with complete and accurate information about yourself and you agree that the information provided to SloJo is correct. Purchasing from SloJo is restricted to persons over the age of 18. Any person not permitted to register as a purchaser but who does so, shall be guilty of committing fraud.

Free and Non-Free Email Accounts

Please note that without a valid/non free email address/account, you will not be able to purchase products displayed on the SloJo website with a credit card. SloJo will only accept payments via credit card or EFT if a free email address is provided.

Payment Options

SloJo takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Our Rights

We reserve the right to: 1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or 2. Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. 3. We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control. Third Party Links.

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Card Acquiring and Security

Card transactions will be acquired for SloJo via Wallet Doc who are the approved payment gateway for all South African Acquiring Banks. Wallet Doc uses the strictest form of encryption and no Card details are stored on the website. Users may go to www.walletdoc.co.za to view their security certificate and security policy.

Your security is our priority.

• We protect your data with bank level encryption.
• We are PCI compliant.
• We are POPI compliant.
• Mobile transactions require fingerprint or PIN authentication.
• We are registered with the Payments Association of South Africa
  in terms of the directive for payments to third persons.

Customer details will be stored by SloJo separately from card details which are entered by the client on Wallet Doc Site 
For more detail on www.walletdoc.co.za 

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

This website is governed by the laws of South Africa and (Your Company) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether.

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent

I understand that all the designs and trademarks are registered to SloJo and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by SloJo for any civil action or any legal action deemed necessary against me.

 

SloJo Heritage Day Competition Terms and Conditions

17 – 24 September 2025

1. Competition Overview

The SloJo Trading PTY LTD competition (“the Competition”) is organized by SloJo Trading PTY LTD (“the Organizer”). The Competition will run from 17 September 2024 to 24 September 2024, and participants are required to comment on the designated post to enter. By participating in the Competition (with or without fully complying with the entry requirements), each participant agrees to be bound by these terms, which may be amended by the Organizer at any time in its sole and absolute discretion (in a written revision posted on the Competition website and/or by way of such other communication methods reasonably calculated to reach a majority of potential participants).

2. Eligibility

• The Competition is open to individuals aged 18 and older. Eligibility is subject to the participant meeting all qualifying criteria set out in these terms. Participants must reside in South Africa.
• Employees of Organizer, its affiliates, or any partners involved in the organization of the Competition are not eligible to enter.

3. Entry Requirements

• To enter, participants must share a fun fact about their heritage in the comments below on the specified competition post on Facebook during the competition period.
• Only one comment per participant will be considered for the draw. Multiple comments will not increase the chance of winning.

4. Winner Selection

• The winner will be selected at random using a random comment picker tool.
• The decision of the Organizer is final, and no correspondence will be entered into.
• The winner will be announced on 28 September via Facebook and contacted through direct messaging. If the winner does not respond within [48/72 hours], a new winner will be selected using the same process. The winner will be required to present satisfactory proof of identity when claiming the prize, as set out in the T&Cs or otherwise required by the Organizer. Any failure to accept these terms or to adhere to any part thereof shall disqualify a participant from participating in the Competition and/or being eligible for a prize.

5. Prize

• The prize for this Competition is a R250 voucher to purchase on our online store.
• The prize is non-transferable, non-exchangeable, and cannot be redeemed for cash or other products.
• Organizer reserves the right to substitute the prize with another of equal or greater value at its discretion.

6. Disqualification

• Any participant found to be engaging in fraudulent or dishonest behavior, including but not limited to using multiple accounts or fake identities, will be disqualified.

7. Data Privacy

• By entering the Competition, participants agree to the collection and processing of their personal information solely for the purposes of administering the competition.
• Organizer will not share participants’ data with third parties, except as necessary to fulfill the prize delivery.

8. Publicity

• By entering the Competition, participants agree to the use of their name, image, and competition entry for promotional purposes by Organizer, without additional compensation.

9. Liability

• Organizer is not responsible for any technical issues, network failures, or any other event outside of its reasonable control that may affect the outcome of the competition or the ability of participants to enter.
• Organizer will not be liable for any loss, damage, or injury caused by the use or enjoyment of the prize. Organizer, its employees and/or affiliates are not responsible for entries not received for any reason, or for entries that are received but that are not decipherable or are defective for any reason. Entries reflected on Organizer’s records will be treated as the only validation source and shall be the only evidence of successful entries.

10. Governing Law

• These Terms and Conditions shall be governed by the laws of South Africa, and any disputes will be subject to the jurisdiction of the courts of South Africa.

11. Changes to Terms

• Organizer reserves the right to modify these Terms and Conditions or cancel the Competition at any time without prior notice.