Frequently Asked Questions - Slojo | The Designer Drinks Company

FREE SHIPPING FOR ORDERS OVER R500

3-5 DAYS DELIVERY NATIONWIDE

Frequently Asked Questions

FREE delivery for all orders over R500
Standard delivery fee of R80
Overnight delivery fee of R195

We use door to door courier services: SloJo Couriers, Dawn Wing, The Courier Guy and Courier IT

As soon as payment is received your order will be dispatched, within 3-5 working days

Please select this option on the check out page. Our address is 106 Richards Drive, Midrand

No, we can only ship within South Africa

Yes you can, please email [email protected] as soon as possible after the order was placed.

If the order was dispatched we cannot change the address.

Yes you can, please contact [email protected] to make the necessary arrangements. If your order was dispatched we cannot reschedule delivery.

If your order/product is damaged please send us an image of the damaged product (we will arrange for collection for our account). If you are unhappy with your order upon receiving it, you are welcome to return the order back to us but it must be undamaged and unopened. If you wish to make use of our courier, a return courier charge will be levied.

All returns to be email to [email protected]

Fill your basket with the product you wish to buy. Click on check out.

You can also registered as a customer or business and continue shopping.

We accept payment via credit cards, instant EFT and Zapper.

Use the search icon on the homepage. You the item that you are looking for does not show. Please submit your enquiry.

Yes, please submit your request on the website or email [email protected]

Please submit a request on the website or email [email protected]

Please submit a request on the website or contact us directly on 011 608 0607. Alternatively you can email [email protected]

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